Use Messages → Announcements to create or edit an update. Replies are optional. Announcement controls let authorized users expire, extend, or resend push and text notifications.
Before you begin
Set the audience, replies, visibility, expiry, and delivery options. You need the relevant administrator permission. Available controls depend on your role and organization settings.
Step by step
- Open Messages → Announcements and choose the announcement creation action.
- Enter the title and message. Choose the intended people or groups and review the audience.
- Select dashboard visibility, pinning, and available delivery options. Choose whether to allow replies and set an expiry if needed.
- Preview and post the announcement. Review delivery results; push and text depend on recipient eligibility and connected services.
- To update it later, open Edit. Use the list controls to Expire now, extend expiry, Send push, or Send text. Review the confirmation before resending.
Common questions and troubleshooting
- Saving an edit does not automatically resend notifications. Use the explicit delivery controls when a repeat notification is needed.
- When replies are turned off, existing replies remain visible but new replies are blocked.
- Expired announcements leave active feeds; use the expired view and extend the expiry when appropriate.
Open in CrewSteps Sign-in and appropriate access may be required.
Still stuck?
Ask your administrator about company requirements. For product help, see your support options. Include the page and error message, with personal details removed.