Open Messages → Announcements or a highlighted dashboard update. You can reply only when replies are enabled and the announcement is available for responses.
Before you begin
Find company updates and understand when replies are available. Sign in to the organization that assigned your work. Available pages depend on your role and onboarding status.
Step by step
- Open Announcements in Messages or follow the update from your dashboard or notifications.
- Read the full announcement and any existing replies.
- If a reply box is available, enter your response and submit it once.
- If replies are disabled or the update is read-only, contact the author through the appropriate separate channel.
Common questions and troubleshooting
- A missing reply box can be intentional. The author can turn replies off, and expired or removed updates may be read-only.
- If an update is missing, check the current organization and ask whether you are in the intended audience.
Open in CrewSteps Sign-in and appropriate access may be required.
Still stuck?
Ask your administrator about company requirements. For product help, see your support options. Include the page and error message, with personal details removed.