CrewSteps uses phone verification for sign-in. Enter the phone number associated with your account and use the latest code. If you no longer have that number, contact your organization administrator for help with access.
Before you begin
Resolve verification-code, invitation, and account-access problems. Sign in to the organization that assigned your work. Available pages depend on your role and onboarding status.
Step by step
- Open the CrewSteps sign-in page. Enter your phone number with the correct country code.
- Request the verification code and complete any verification shown on the screen.
- Enter the latest code you received. If it has expired, request another when the page allows it.
- Choose the organization you intend to use, or follow your employer’s invitation to finish joining.
- If the number is wrong or no longer available, use Need help with your number? on the sign-in page and ask your administrator to check your account details.
Common questions and troubleshooting
- No text? Check the country code, mobile signal, blocked or filtered messages, and whether the number can receive SMS. Wait for the resend control rather than repeatedly requesting codes.
- A company email connection does not replace the CrewSteps phone sign-in flow.
- Do not look for a password-reset email to complete phone sign-in. Never share verification codes with another person.
Open in CrewSteps Sign-in and appropriate access may be required.
Still stuck?
Ask your administrator about company requirements. For product help, see your support options. Include the page and error message, with personal details removed.