Open My Profile to update available personal fields, your photo, and communication preferences. Manage verified phone sign-in through the separate phone sign-in controls.
Before you begin
Keep your personal information and communication preferences accurate. Sign in to the organization that assigned your work. Available pages depend on your role and onboarding status.
Step by step
- Open My Profile or the profile link in your account menu.
- Update your name, preferred name, personal email, address, or other available fields.
- Upload a profile photo using the formats shown on the page.
- Review your SMS consent and select Save changes.
- For your verified sign-in number, open Phone sign-in and complete the verification steps shown. Review Signed-in devices when you need to check sessions.
Common questions and troubleshooting
- Changing an employment field may require an administrator. Ask them to update your Staff record.
- Changing a contact field is not the same as verifying a new sign-in number. Complete the phone flow.
- If you have lost access to your old number and cannot sign in, contact your administrator rather than making a duplicate account.
Open in CrewSteps Sign-in and appropriate access may be required.
Still stuck?
Ask your administrator about company requirements. For product help, see your support options. Include the page and error message, with personal details removed.